Flying can be thrilling, but a single error in the name of the passenger on the ticket can cause serious travel complications. If you've reserved a flight with Aeromexico and noticed your name isn't spelled accurately or legally changed, you need to learn the Aeromexico name change policy before your departure date.
In this guide, we're going to take you through everything that you need to know about the Aeromexico name correction process, from eligibility, steps to make a correction, potential fees, and more.
Why Is Correct Name Information Important?
Airlines such as Aeromexico need your name on the flight ticket to be exactly the same as on your government-issued photo ID or passport. Even a minor discrepancy like a missing middle name or a typo may bar you from boarding a flight.
To prevent delays, flight misses, or boarding refusals, it's necessary to make any corrections the moment you spot them. Fortunately, Aeromexico provides travelers the possibility of requesting name changes or corrections through its official policy.
Aeromexico Name Change Policy Overview
Aeromexico policy for changing names is aimed at permitting the passengers to correct minor mistakes or update legal names prior to travel. Nonetheless, please note that all changes are not accepted, and there may be conditions and fees involved.
Below is a summary of what the policy typically permits:
Minor corrections like spelling mistakes, transposed letters, or missing middle names.
Legal name changes because of marriage, divorce, or other legal occurrences (proof is needed).
One-time corrections for each booking, typically for one or two characters.
Name changes cannot be used to pass the ticket to somebody else. Aeromexico tickets are non-transferable.
Requests should be made prior to check-in and far ahead of your flight.
Sorts of Approved Name Changes
Spelling Corrections:
In case your name is misspelled (for example, "Jonh" instead of "John"), Aeromexico typically allows a one-time correction.
Legal Name Changes:
If you have legally changed your name through marriage, divorce, or other legal means, you can request to change your name by submitting the appropriate legal document (such as a marriage certificate or court order).
Missing Middle Names or Minor Typos:
Including a missing middle name or correcting a minor typo (such as "Sara" to "Sarah") is typically permissible under the policy.
How to Request a Name Change with Aeromexico
If you must ask for a correction or change of name, then do the following:
Request a Name Correction or Change from Aeromexico Customer Service:
Call Aeromexico directly at the customer service line or contact through website chat or social media.
Have Booking Information Ready:
Have your booking reference, passport or ID, and flight information ready.
Describe the Mistake or Change Required:
Identify what section of the name is to be corrected or changed, and state the reason clearly.
Submit Supporting Documents (if needed):
For legal name changes, you need to email or attach the supporting documents.
Pay Any Fees that Apply:
Certain name corrections can be charged a fee, depending on fare class and timing.
Aeromexico Name Change Fees
Name change fees depend on various factors, including:
Type of correction (minor vs. legal change)
Type of fare (basic economy, comfort, flexible, etc.)
Time remaining until departure
As of current guidelines, minor corrections may be processed for free or with a minimal fee, while legal name changes may incur a service charge. It's always best to contact Aeromexico customer service to get an exact quote for your specific case.
Name Change Restrictions
There are some important limitations to remember:
Ticket Transfer Is Not Allowed:
You cannot transfer your ticket to another person under the name change policy.
Last-Minute Requests May Be Denied:
If you attempt to request a change at the last minute before departure, the airline might not have time to process the request.
Not All Fare Types Allow Changes:
Lowest fare or significantly discounted fares might have more restrictive rules about changes.
Tips to Avoid Name Change Issues
Double-check the spelling of your name while completing your booking.
Use the same name that you had when applying for your passport or government-issued ID.
Inform the airline right away if you find a mistake.
Have all legal documents handy if your name has just been changed.
Final Thoughts
Handling a name concern on your flight ticket doesn't have to be a headache. Provided that you get the proper procedure under the Aeromexico name change policy, you can have your ticket with your correct name and not worry about last-minute issues at the airport.
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